Mcs woowing the audience at Miss Tourism, Uganda 2016 Beauty contest Photo Credit Ssebuuma Ivan's Photography |
Quite
often we have attended social functions and we always rate the quality of the
function depending on the services provided sometimes by people we may never
have expected to meet at all. The host has invested his substantial capital andinvaluable time to make it happen yet may not be reachable by everyone at the
function and therefore his assembled team are conveyor belts between him and the
guests. There should always be effective communication flow between the two parties
(guests and host) necessitating delivery of very accurate information at an appropriate
time. Read the environment cautiously, package the message very appropriately
and deliver it on time. Hastily delivered message may cause panic, suspicion or
embarrassment when retrieving it with apologies while withholding message makes
it stale and old news at the time of delivery.
Make
the function colourful and entertaining to suit the occasion. The dressing
code, body posture and gesture, the tone and volume of talking and other minor
things send messages to the guests and appropriately move them in certain moods.
Read ahead of function and have facts on your finger tips, spice and sweeten
them up and deliver them each at its appropriate time and tone. Take control of
guests’ moods and keep them on their toes with timely excitements after another.
Be
eloquent, smart, fast learner and alert of events even outside your background
to make the event sociable. Quickly take
control of guests’ moods, get their names right, blend with them and make them
feel welcome and at ease. Very fast read their gender composition, dressing
code, estimate their age bracket. Do not over assume you are always right. Your
assessment and judgement may be wrong. When in doubt tactfully and politely inquire
and get answers from them without appearing to be sectarian. In most cases
these are some factors that determine particular groups’ interests and give you
an angle of how to keep them entertained.
Going an extra mile to keep the guests entertained. Colouful dressing and rare dancing strokes. Photo Credit Ssebuuma Ivan |
An
event should have a lifespan however entertaining and colourful and cannot last
forever. It becomes monotonous and boring. The first sin was committed in the
Garden of Eden according to our Christian teachings yet it was most beautiful
place ever created. Work within time schedule
to appropriately convey the intended messages accompanied by entertainment. Guests put aside their routine activities to
grace your occasion and there is life beyond this occasion. Do away with
unnecessary delays. Should there be unplanned interruptions towards delivery of
quality service, be innovative enough and have plan B. No one wants to be held
at ransom or prisoner against his will by unplanned events. Having an
innovative team that reads events ahead of time is one sure way of delivering
quality and timely service on an occasion.